1. Information We Collect
When you register and use the 77go platform, we collect various types of information to ensure services operate smoothly and securely. This includes:
Account Information
Full name, email address, phone number, date of birth, and the password you set when registering. This information is used to verify your identity and enable secure login.
Device and Browser Information
Device type, operating system, smartphone model, browser version, IP address, and time zone. This data helps us detect suspicious activity and improve platform compatibility with your device.
Payment Information in MYR
Details of deposit and withdrawal transactions in Malaysian Ringgit, including payment methods used such as Boost, GrabPay, or FPX. We do not store full card numbers—sensitive information is processed through certified payment providers.
Usage Data
Game records, login frequency, session duration, games played, and interactions with platform features. This data is used to enhance the user experience and detect unusual patterns.
2. How We Use Your Information
77go uses collected information for the following purposes only:
- Verifying user identity and processing account registration.
- Processing MYR deposits and withdrawals securely and accurately.
- Providing responsive customer support in Malay.
- Sending important notifications related to your account, transactions, and relevant promotions.
- Detecting and preventing fraud, multiple accounts, and activities violating our terms of use.
- Complying with Malaysian legal requirements, including anti-money laundering obligations.
- Improving platform performance through analysis of anonymized usage data.
We will not use your information for any other purpose without obtaining your prior consent.
3. Cookies & Tracking
The 77go platform uses cookies and similar tracking technologies to enhance user experience. Cookies are small text files stored on your device when you visit our platform.
The types of cookies we use include session cookies (deleted when you close your browser), preference cookies (which save your settings such as language and region), and analytics cookies that help us understand how users interact with the platform.
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect some platform functions. Third-party cookies related to payment providers or support services may also be present during certain sessions.
4. Data Storage, Security & Sharing
All personal information of 77go users is stored on servers protected by industry-standard encryption. Access to user data is limited to authorized staff who require it to perform their duties.
Sharing with Third Parties
77go does not sell, rent, or share users' personal information with third parties for marketing purposes. Information is only shared under the following limited circumstances:
- Licensed payment providers that process your MYR transactions.
- Authorized authorities when required by Malaysian law.
- Technical service providers bound by strict confidentiality agreements.
Information shared is the minimum necessary and does not exceed the required scope.
5. User Rights Regarding Personal Data
As a 77go platform user, you have the following rights regarding your personal data:
Right to Access
You have the right to request a copy of the personal information we hold about you. Requests can be made via email to our support team.
Right to Rectification
If you find that your stored information is inaccurate or outdated, you can request corrections through your account settings or by contacting customer support.
Right to Erasure
You may request the deletion of your personal data when your account is closed, subject to legal obligations requiring us to retain certain records for a specified period.
6. Policy Changes & How to Contact Us
77go reserves the right to update this privacy policy from time to time to reflect changes in our practices, technology, or applicable laws. Any material changes will be communicated to users via registered email or in-platform notice.
Continued use of the platform after policy changes are posted constitutes acceptance of the updated privacy terms. The last update was in 2026.
If you have any questions, concerns, or requests regarding your data privacy, please contact the 77go support team via email at [email protected]. You may also visit the FAQ for further information.
